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-------Frequently Asked Questions -------

FAQ's

1. Do you only work with seniors?
We work with all age groups with the health care services being based on need rather than age. Elderly care is just one of the many fine services we offer

2. Do I have to pay for services?
We are not a volunteer service and our fees for your services would be discussed with you at the time of the free nurse assessment.

3. How do I pay for services?
There are various pay sources for services and these would also be discussed with you at the time of the nurse assessment. Pay sources could be Medicare, Medical Assistance (Medicaid), insurance, St. Louis or Carlton County or we can bill you privately for services.

4. How do we know the people providing the service are honest?
All of our staff has gone through an interview, references checked and we have a thorough criminal background check completed.

5. As long as my doctor orders it, Medicare will pay for it. Right?
Not always---you need to meet the requirements of Medicare, that is you need to require skilled service (skilled nursing or physical, occupational or speech therapies), you need to be homebound and of course your doctor needs to order the services. This is an important preparation tool for all senior retirement concerns.

6. I don’t need a nurse. Can I get help just to do my cleaning or shopping and errands?
Of course---much of the service we provide is of a homemaker nature. Senior care management and Homemaker services would be housecleaning, linen change, laundry, grocery shopping or making meals.

7. What about help with personal care, such as bathing and dressing?
Yes, of course. This would be discussed with you at the time of the free initial nurse assessment. You assist in devising your own senior care management plan.

8. Do services cost more on weekends or in the evening?
Senior Friend has the same rate on weekends and evenings. We have seven holidays a year where the rate would be 1.5 times the normal rate, if you desire service on a holiday.

10. What geographic areas do you cover?
We serve southern St. Louis County as far north as the Floodwood area and all of Carlton County.

 

Aspen Arms - 950 14th Street Cloquet, Minnesota (218) 878-0974

Larson Commons - 810 Cloquet Avenue, Cloquet, Minnesota (218) 878-1465

Gateway Towers - 600 West Superior Street, Duluth, Minnesota (218) 279-2940

Pennel Park Commons - 330 North Arlington Avenue, Duluth, Minnesota (218) 625-5012

Riverview Manor - 328 E. 11th Avenue Floodwood, MN

If you have any question contact us today!

“Living in my own home is important to me.
Senior Friend allows me to do just that. I look
forward to their daily visits and consider the
staff like family. I feel comfortable asking
for help with the things I need.”

Contact us for a free
assessment today!

 

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Senior Friend Home Care
301 West First Street, Suite 309 - Duluth, MN 55802 (Tel) 218-727-1111 (Fax) 218-720-6819 (Email) Contact Us
116 Avenue C Cloquet, MN. 55720 (Tel) 218-878-0990
(Fax) 218-878-6819 (Email) Contact Us
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